Privacy policy
The following statement discloses YTen Softs' privacy policies. We
do update our policy periodically without notice so please check occasionally
for any changes. Updates to our privacy policy will be published in
this section.
We are always ready to explain:
- What personal information is gathered, stored, tracked or used
- With whom the information may be shared
- How you can correct inaccuracies in information
You can contact us directly at the address shown at the bottom of this page.
What information we gather and track
We at YTen Soft respect your desire to protect personal information. This page tells you what sort of information we may ask you for, and in what situations.
We request personal information when you place an order, register a product, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our website. For example:
- If you submit an order on-line with us, you will be asked for
information needed to complete the transaction, such as your name,
address, and credit card number.
- * information about your computer hardware and software, including
operating system and service packs installed, kernel objects, drivers,
services, Internet Explorer extensions, printing extensions, IP
addresses, browser types, e-mail clients and the version number
of the YTen Soft product, that is generally not personally identifiable;
* a unique ID that is generated by the YTen Soft product to identify
individual machines without identifying the user and which does
not contain any personal information;
* information about the status of your computer's antivirus protection,
and data on any files or activities suspected of being malware (e.g.,
virus name, date/time of detection, names/paths and size of infected
files, IP and port of network attack, name of the application suspected
of being malware). Please note that the above referenced collected
data does not contain personally identifiable information.
* information about executable applications (size, attributes,
date created, information about PE headers, region, name, location,
and compression utility used).
- If you request technical support, we will ask you for information,
such as your registration/ license number/code and information about
your computer hardware, software and the nature of the problem you
are experiencing.
You make all decisions regarding whether or not to proceed with
any activity that requests personal information. However, please
note that If you do not wish to provide the requested information,
you may not be able to complete the transaction.
How we use this information
We use personal information in the following ways:
- To provide you with information about virus alerts, product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements
- To assist us in creating content that is relevant to you
- To provide you with special offers that may be of interest to you
- To assist us in creating better products and services to meet your needs
- To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select
- To help you quickly find software, services or product information important to you with whom we may share your information
YTen Soft retains the services of outside contractors to provide services for us. They may be used to distribute products, provide technical support, or handle order processing. Contractors must keep the personal information of customers secure and confidential, and use personal information only on behalf of YTen Soft.
Please be advised that we may disclose your personal information if legally required to do so by government agencies or law enforcement bodies.
Opt-out
If you do not wish to continue receiving our e-mail newsletters or bulletins you can opt-out of receiving these communications by replying and typing 'unsubscribe' in the subject line in the email.
Security
We have taken security measures, consistent with international information
practices, to protect your personal information. These measures
include technical and procedural steps to protect your data from
misuse, unauthorized access or disclosure, loss, alteration, or
destruction. Credit card information is transmitted using secure
socket layer (SSL) encryption.
Cookies
YTen Soft may use cookies from time to time. A cookie is a unique
text file that a Web site can send to your browser software. Cookies
enable a Web site to tailor information presented to you based
on your browsing preferences. YTen Soft may use cookies, for instance,
to remember you when you register for products or services. If
you do not want YTen Soft to deploy cookies in your browser, you
can set your browser to reject cookies or to notify you when a
Web site tries to put a cookie in your browser software. Rejecting
cookies may affect your ability to use of some of the products
and/or services at our web site. YTen Soft may also use cookies
to track your visit to our Web site.
Statistical information
We may track domain names, IP addresses, and browser types from people who visit our site. We use this information to produce traffic statistics for the YTen Soft' sites. Such information is not correlated with any personal information.
Privacy policy of other companies
The YTen Soft sites contain links to site of companies with whom we have a relationship. YTen Soft is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours.
Non-confidential information
Please remember that information you submit in a news discussion or forum is public information and will not be treated as confidential. Such information can be collected and used by others. Please be careful and responsible when you are online.
Contact information
This information can be found on our Contact
page.
2009-2010